Shipping Policy

Dreamie Ornaments

Effective Date: 03-03-2026

1. Overview

Dreamie Ornaments offers shipping services for purchased jewellery within India and selected international locations. We also provide rental delivery services within Tamil Nadu as per booking confirmation.

All shipments are processed after successful payment confirmation.

2. Order Processing Time

• Orders are typically processed within 5-7 business days.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Custom or special request items may require additional processing time.

Customers will be notified if there is any delay.

3. Domestic Shipping (Within India)

• We ship across India through trusted courier partners.

• Estimated delivery time: 5-7 business days depending on location.

• Delivery timelines may vary during festive seasons or due to unforeseen circumstances.

Once shipped, tracking details will be shared via WhatsApp or email.

4. International Shipping

• International shipping is available to selected countries.

• Delivery timelines vary depending on destination and customs processing.

• Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.

Dreamie Ornaments is not responsible for delays caused by customs clearance procedures.

5. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.

• Free shipping offers, if any, will be clearly mentioned on the website.

• International shipping charges vary depending on destination and weight.

6. Rental Jewellery Delivery (Tamil Nadu)

For jewellery rentals:

• Delivery or pickup arrangements will be confirmed at the time of booking.

• Rental jewellery must be returned as per the agreed date and method.

• Any delay in return may attract additional charges (as per Rental Terms).

Customers are responsible for safe handling during the rental period.

7. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Dreamie Ornaments will not be liable for:

• Delays due to incorrect addresses

• Failed delivery attempts

• Returned shipments due to customer unavailability

Additional re-shipping charges may apply.

8. Delays & Force Majeure

While we aim to ensure timely delivery, Dreamie Ornaments is not responsible for delays caused by:

• Courier disruptions

• Natural disasters

• Government restrictions

• Strikes or unforeseen logistical issues

9. Damaged Package During Transit

If the package appears visibly damaged at the time of delivery:

• Customers must record an unboxing video.

• Any issue must be reported within 24 hours of delivery with photo/video proof.

• Claims without proof may not be entertained.

10. Contact Us

For shipping-related queries, please contact:

Dreamie Ornaments
Mobile / WhatsApp: 8778901890
Email: dreamieornaments@gmail.com